Hello, lovely! At Esprits Fashion Store (“we,” “us,” or “our”), your privacy is as important to us as your style. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website chic-skirtstore.com (the “Site”) or make a purchase from us. By using our Site, you agree to the practices described in this policy.

1. Who We Are

Esprits is a global fashion retailer offering trendy and contemporary clothing, including dresses, jumpsuits, shorts, skirts, sportswear, and T-shirts & tops. Our Site is designed for fashion-forward individuals who value effortless style and a seamless shopping experience. We cater primarily to women aged 18-45 who appreciate quality, versatility, and security in their online transactions.

2. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected through your use of our Site:

  • Personal Information: When you make a purchase, create an account, or contact us, we collect details such as your name, email address, shipping address, payment information (e.g., credit/debit card details processed securely via Visa, MasterCard, JCB, or PayPal), and phone number.
  • Automated Data: We use cookies and similar technologies to collect information about your device, IP address, browser type, pages visited, and browsing behavior on our Site.
  • Communications: Records of your interactions with us, including emails and customer service inquiries.

3. How We Use Your Information

We use your data to enhance your shopping experience and provide our services:

  • To process your orders and payments securely.
  • To communicate with you about your orders, account, or promotions (with your consent where required).
  • To improve our Site, products, and services based on your preferences and feedback.
  • To prevent fraud and ensure the security of our Site.
  • To comply with legal obligations.

4. Sharing and Disclosure of Information

We value your trust and only share your information in limited circumstances:

  • Service Providers: We work with trusted third parties (e.g., payment processors like PayPal, shipping carriers) to facilitate orders and operations. These partners access only the information necessary to perform their functions.
  • Legal Compliance: We may disclose information if required by law or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger or sale, your data may be transferred to a successor entity.

We do not sell your personal information to third parties for marketing purposes.

5. Data Storage and Security

Your data is stored on secure servers located in the European Union and other regions with adequate data protection laws. We implement industry-standard measures, including SSL encryption, to protect your information during transmission and storage. While we strive to safeguard your data, no method of online transmission is 100% secure, but we continuously work to maintain the highest levels of protection.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct inaccurate data.
  • Deletion: Request deletion of your data, subject to legal exceptions.
  • Objection: Object to certain uses of your data, such as direct marketing.
  • Data Portability: Receive your data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days, in compliance with applicable laws like the GDPR and CCPA.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze Site traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and optimize our Site.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our Site.

8. International Transfers

As we serve customers globally (excluding Asia and certain remote areas), your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with data protection laws through safeguards like Standard Contractual Clauses.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our Site with the effective date. We encourage you to review it regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please reach out to us—we’d love to help!

Email: [email protected]
Address: Esprits Fashion Store, 8 Bene’t St, Cambridge, GB CB1X 6MF

Thank you for trusting Esprits with your style and your privacy. We’re committed to keeping your information safe and your shopping experience joyful.

With love,
The Esprits Team